Abhishek Choudhary

PIL seeks Supreme Court to include right to time bound services in Article 21 of the Indian Constitution

A PIL filed in Supreme Court seeks to include right to time bound services under Article 21 which is right to life and personal liberty, also that the Citizen's Charter should receive funding so that it could be advertised and that the charter should be made enforceable. The charter seeks to give power to the citizens to expect time bound services from governmental agencies and treats them as customers who can give feed back and ask for grievance redressal mechanism if the standard of their services is below that prescribed. Also the procedure of services, time duration, expenses are to be clearly mentioned update online with the changing need of customers should be updated so that customers/citizens are at ease.


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